Our Services

Independent Accident Investigations provide effective intelligence services and investigative solutions for the legal sector. These services are designed specifically to help and assist a claimant solicitor in the development and progression of their client’s case.

We are able to provide a nationwide service, with experienced investigators ready to carry out your instructions to your exact specifications.

We carry out a full range of services including:

Intelligence


We have access to various National databases enabling us to develop an intelligence profile of claimants, witnesses and third parties. Our analysts come from a Police background and are able to assess and evaluate the product designed to develop a particular claim, which is enhanced by providing our investigators with an intelligence picture pre-interview leading to a thorough and detailed investigation.

Investigations


We can conduct any investigation arising from personal injury cases including Road Traffic Accidents, Industrial Accidents and Public Liability (trips and falls). Our investigators have vast experience and proven skills and come from a Police background from various Police Forces throughout the UK.

Statements


We will obtain statements from claimants, witnesses and third parties anywhere in the UK which are provided typed up and presented in Civil Court format. Our ethical approach to investigations demand that we establish the truth and the contents of any statement obtained must accurately reflect what the person making the statement is saying and critically they must read and fully agree the contents before signing it.

Tracing of Claimants, Witnesses and Defendants


This service is carried out by our intelligence staff and where necessary by investigators in the field and consequently we enjoy a high success rate.

Tachograph Examinations


Forensic examination and analysis of tachographs is carried out by qualified staff who provide evidence of a standard accepted by the courts.

Accident Scene Reconstructions


Our qualified and experienced staff will investigate and deliver accurate and easy to understand analysis of complex technical issues.

Counsel Conferencing


Our experienced staff will attend Counsel Conferences and provide support and advice in relation to individual investigations and facilitate interviews with claimants and witnesses and take additional statements where necessary.

Surveillance


In cases involving suspected fraud we are able to provide a service which by way of observation, video recording and photography we are able to provide the necessary evidence to support or refute a claim for personal injury compensation. Our experienced field operatives can work in small teams to the highest operational standards.

Locus Reports


We visit the scene of accidents accompanied by the claimant whenever possible and obtain all pertinent data including photographs and in some cases video evidence. Our team of Drawers produce high quality Locus Reports presented in Civil Court format.




Also:
  • Claimant Profiling
  • Witness Profiling
  • Defendant Profiling

We also provide a:

  • CFA Sign up Service
  • Document Sign up Service

Independent Accident Investigations are committed to working with all our clients with integrity and dedication. Our professional services can also be tailored to suit your needs.



Benefits


  • Settle more cases successfully, fewer closures.

  • A profile is provided for each of your clients with an individual risk assessment, this allows you to better judge the merits of each case before deciding the viability of proceeding.

  • Allow your fee earners to fee earn and let experienced investigators investigate.

  • Improve the professionalism and credibility of your investigations and statements.



Confidentiality


Client confidentiality is paramount to our continued success. All communications and data received from your firm are stored electronically and securely, creating a digital environment and a paperless office. All information that is disclosed to us will be treated with the utmost discretion.



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A Call Away Limited
Independent Accident Investigations is a trading style of A Call Away Limitied, registered in England and Wales company registration number 06903161
Registered Address: Granite Buildings, 6 Stanley Street, Liverpool L1 6AF